Excitech service and support,We aim high for the satisfication of the clients!

At Excitech, we pride ourselves on providing unparalleled service and support to our clients. Our mission is to exceed expectations and deliver the highest level of satisfaction, ensuring that our clients’ needs are met with precision, efficiency, and a personal touch.

Excitech service and support
■ Free on-site installation and commissioning of new equipment, and professional operation and maintenance training.
■ Perfect equipment after-sales service system and training mechanism, providing free remote technical guidance and online answering questions.
■ Service outlets are set up all over the country to provide 7-day *24-hour local after-sales service response, so as to ensure the elimination of related problems in equipment operation in a short time.
■ Provide professional and systematic training services, such as software use, equipment use, maintenance, common fault handling, etc.
■ The whole equipment is guaranteed for one year under normal use and enjoys lifelong maintenance service.
■ Pay a regular return visit or visit to keep abreast of the equipment usage and eliminate the worries of customers.
■ Provide value-added services such as equipment function optimization, structural change, software upgrade and parts supply.
■ Provide customized services for integrated intelligent production lines such as storage, cutting, edge sealing, punching, sorting, palletizing and packaging, as well as unit combination production plan planning before sales.